Company Statement
Connecticare is a leading health plan in the state of Connecticut and a subsidiary of EmblemHealth, a health and wellness company that provides insurance plans, primary and specialty care, and wellness solutions. WellSpark is a digital wellness company and national subsidiary of EmblemHealth that offers a full suite of products and solutions to reward people for healthy behaviors.
Managed Care Liaison - Remote
Summary of Job
Provide confidential administrative support/assistance to the department; support the department in all aspects of daily ops. Ensure high-touch coordination with Office of Children and Family Services (OCFS), Local Departments of Social Services (LDSS,) and (if applicable) the Voluntary Foster Care Agency (VFCA), the member is enrolled in, for all members in foster care, including oversight and coordination of the Foster Care requirements.
• Act as Subject Matter Expert with the necessary experience, expertise and knowledge of the member’s welfare system, foster care healthcare requirements and the unique complex needs (including resultant of trauma) of the Foster Care population. Serve as the direct Plan contact for coordinators and service providers, responsible for monitoring access for members in foster care.
Responsibilities
• Communicate relevant notification from LDSS coordinator when a member in foster care is enrolled in the managed care plan or when a current managed care member is entering foster care.
• Support the counties in addressing issues for managed care members in foster care.
• from foster care or disenrollment from an MCO.
• Collaborate with LDSS coordinator to ensure assessments are completed on time.
• Assist with care coordination if member is considered unstable by HCP or LDSS; or has a chronic condition.
• Report to the LDSS foster care coordinator any change in member’s status (i.e., address, health status, etc.).
• Assist with discharge
• Collaborate with LDSS coordinator to ensure continuity of care plans are in place upon disenrollment or discharge from foster care.
• Collaborate with LDSS coordinator to ensure that the LDSS and MCO (if plan transfer) are aware of the transition and current care plan can be coordinated.
• Participate in the development of project plans; tracking and management of projects; and departmental activities related to foster care schedule and cost.
• Perform other duties as directed, requested, assigned, or required
Qualifications
• Bachelor’s degree, preferably in Nursing
• Current unrestricted New York State RN license
• CCM certification required, or successful completion of certification within 180 days of hire date as a condition of continued employment
• 4 – 6+ years of relevant work experience, preferably with a healthcare provider (Required)
• 3 – 4+ years of clinical experience, including Medicaid experience (Required)
• Health plan experience, preferably in a clinical setting (Preferred)
• Experience with Population Health Management (Required)
• Experience with managing people/processes in care management settings (Required)
• Strong organizing, prioritizing, and problem identification and solving skills (Required)
• Analytical skills; attention to detail (Required)
• Excellent communication skills (verbal, written, presentation, interpersonal) with all types/levels of audiences. (R)
• Proficient in MS Office - Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc. (Required)
• Proven track record of successfully completing projects/tasks in alignment with overall strategies (Required)
Security Disclosure
If you are offered a job from one of the EmblemHealth family of companies that includes ConnectiCare, AdvantageCare Physicians, and WellSpark, the offer confirmation email will come from “HRTalentAcquisition” with the subject line: “Offer of Employment for (job title)” – Please respond online”.
We never ask you to join a Google Hangout, request you to purchase your own equipment or pay to apply. We do not send email from a third-party email service such as Yahoo or Gmail.
Pay Disclosure
A good faith estimate of the compensation range for individuals hired to work for the EmblemHealth Family of Companies is provided. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, internal peer equity, and market and business considerations. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. It is not typical for an individual to be hired at or near the top of the range, as compensation decisions depend on each case’s facts and circumstances. Union roles covered by a collective bargaining agreement will compensate in accordance with the union contract.
EEOC Statement
We are committed to leveraging the diverse backgrounds, perspectives, and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy or related condition, marital status, national origin, disability, protected veteran status or any other characteristic protected by law.