Company Statement

Connecticare is a leading health plan in the state of Connecticut and a subsidiary of EmblemHealth, a health and wellness company that provides insurance plans, primary and specialty care, and wellness solutions. WellSpark is a digital wellness company and national subsidiary of EmblemHealth that offers a full suite of products and solutions to reward people for healthy behaviors.

Regional Healthcare Sales Coach – Onsite/Field

🔍 New York, New York

Hot

📁: Manager & Professional

💼: EmblemHealth

📅   : Oct 23, 2024 Post Date

EmblemHealth is expanding its Marketplace Sales team and is seeking a motivated and inspiring Regional Sales Coach. This individual will be responsible for coaching and mentoring team members to achieve sales and retention goals.

The Regional Sales Coach will collaborate with Marketplace Sales Leaders, Managers and Regional Sales Trainer in the field to identify developmental opportunities across the sales team to continue to enhance training and effectively impact individual sales performance. This is a field position supporting the New York Tristate area, including Long Island and/or Westchester County.

Role and Responsibilities

Partner with Marketplace Sale Leaders and Regional Sales Trainer to support in mentoring staff regularly to assist the staff in accomplishing their sales and retention goals: conduct ‘side by sides’ with the staff in the field and office to demonstrate the ways to close sales or retain current members.
Leverage training content to support coaching techniques on closing sales or retaining current members
Work closely with the managers and leadership to ensure alignment with objectives and goals; provide recommendations on different growth opportunities.
Analyze production reports weekly and adjust training and coaching techniques as needed; provide actionable recommendations to leadership.
Develop ideas to enhance sales performance and present them to leadership.
Partner with Regional Sales Trainer to co-lead, develop, and facilitate effective training and coaching opportunities for new hires, existing sales team, and brokers
Co-facilitate development and delivery of product/system/sale/service courses across all areas as business needs dictate.
Collaborate with managers and supervisors on the training and development/coaching needs of the staff and execute the necessary trainings.
Evaluate the training’s impact, results during training sessions, post training and report the findings.
Evaluate employees’ performance; determine areas in which the employees need additional coaching or training; develop individualize plans to enable the employees to meet expectations; report on the employees’ progress.
Perform research to maintain awareness of best practices, and to locate articles, courses, etc. that provides materials into the development/refinement of coursework.
Maintain mastery level of understanding of all Emblem products, systems, and policies & procedures required for the professional sales and service areas.
Participate in activities that look at new processes, systems, etc., to support corporate initiatives with an eye towards identifying opportunities to improve sale processes and results for the enterprise.

Qualifications

4 – 6+ years’ experience in coaching and training required
Additional experience or specialized training may be considered in lieu of educational requirements required
3 – 5+ years of experience in health insurance, preferably in the NY State health insurance environment required
Experience in staff/process management preferred
Prior sales experience required
Strong government product knowledge and experience required
Must have hands-on training experience in a classroom or large audience setting required
Excellent communication skills (verbal, written, presentation, interpersonal, negotiations) with all audiences required
Excellent organizing, prioritizing, and time management skills required
Experience in developing and utilizing metrics to assess performance required
Strong MS Office skills (Word, Excel, PowerPoint, Outlook
Strong working knowledge of Captivate required

Security Disclosure

If you are offered a job from one of the EmblemHealth family of companies that includes ConnectiCare, AdvantageCare Physicians, and WellSpark, the offer confirmation email will come from “HRTalentAcquisition” with the subject line: “Offer of Employment for (job title)” – Please respond online”.

We never ask you to join a Google Hangout, request you to purchase your own equipment or pay to apply. We do not send email from a third-party email service such as Yahoo or Gmail.

Pay Disclosure

A good faith estimate of the compensation range for individuals hired to work for the EmblemHealth Family of Companies is provided. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, internal peer equity, and market and business considerations. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. It is not typical for an individual to be hired at or near the top of the range, as compensation decisions depend on each case’s facts and circumstances. Union roles covered by a collective bargaining agreement will compensate in accordance with the union contract.

EEOC Statement

We are committed to leveraging the diverse backgrounds, perspectives, and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy or related condition, marital status, national origin, disability, protected veteran status or any other characteristic protected by law.