Company Statement
Connecticare is a leading health plan in the state of Connecticut and a subsidiary of EmblemHealth, a health and wellness company that provides insurance plans, primary and specialty care, and wellness solutions. WellSpark is a digital wellness company and national subsidiary of EmblemHealth that offers a full suite of products and solutions to reward people for healthy behaviors.
Social Worker, Neighborhood Care
We are seeking a dynamic Social Worker who will be responsible for providing behavioral health services for the chronically ill or at-risk population in a community-based setting with an overallobjective to help member’s live fuller and more meaningful lives and managing members with behavioral health, substance abuse, and/or psychosocial conditions/issues. This individual will also consult with all members of the team on behavioral health, substance abuse and/or psychosocial issues, facilitate member adoption of strategies to promote physician-recommended behavior change and help members improve health outcomes with feedback from the medical team and EmblemHealth’s Case Management team
as needed.
Role and Responsibilities
- Perform member outreach – virtually, telephonically and in-person, individual needs assessment, education on early warning signs of disease prevention, and identifying members in potential need of care.
- Provide support services as well as social services supports from other organizations (community based and otherwise).
- Provide assessment, planning, implementation, coordination, monitoring, and evaluation to ensure member receives care management services and support required to meet psychosocial, educational and health care needs.
- Assist members with the coordination of services from various settings as appropriate including supporting discharge from acute setting to home and acute setting to alternate settings.
- Provide care coordination throughout the continuum of care by including the member, member’s family, and providers in the process.
- Support activities of other Neighborhood Care team members.
- Participate in all other projects relating to community clinical programming as identified by Regional Manager, AVP in Neighborhood Care and Medical Management Leaders.
- Participate as part of the Quality and Customer Experience team by providing feedback and ideas to continually
improve clinical metrics and other customer experience. - Other duties/responsibilities as directed, assigned, or required.
Qualifications
- Master’s in social work (LMSW)
- 4-6 years’ care management and/or managed care experience required
- Knowledge of community resources access required
- Prior health plan experience preferred
- Excellent communication skills (verbal, written, presentation, interpersonal) required
- Detail oriented, with strong organizational and problem-solving skills required
- Strong motivational interviewing skills preferred
- Strong working knowledge of MS Office (word processing, database/spreadsheet, presentation, e-mail) required
- Bilingual English/Spanish or English/Creole preferred
Security Disclosure
If you are offered a job from one of the EmblemHealth family of companies that includes ConnectiCare, AdvantageCare Physicians, and WellSpark, the offer confirmation email will come from “HRTalentAcquisition” with the subject line: “Offer of Employment for (job title)” – Please respond online”.
We never ask you to join a Google Hangout, request you to purchase your own equipment or pay to apply. We do not send email from a third-party email service such as Yahoo or Gmail.
Pay Disclosure
A good faith estimate of the compensation range for individuals hired to work for the EmblemHealth Family of Companies is provided. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, internal peer equity, and market and business considerations. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. It is not typical for an individual to be hired at or near the top of the range, as compensation decisions depend on each case’s facts and circumstances. Union roles covered by a collective bargaining agreement will compensate in accordance with the union contract.
EEOC Statement
We are committed to leveraging the diverse backgrounds, perspectives, and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy or related condition, marital status, national origin, disability, protected veteran status or any other characteristic protected by law.