Company Statement

Connecticare is a leading health plan in the state of Connecticut and a subsidiary of EmblemHealth, a health and wellness company that provides insurance plans, primary and specialty care, and wellness solutions.  WellSpark is a digital wellness company and national subsidiary of EmblemHealth that offers a full suite of products and solutions to reward people for healthy behaviors.

 

To protect the health and safety of our workforce, members, patients, and the communities we serve, the EmblemHealth family of companies require all new employees to be fully vaccinated for COVID-19. Exemption/reasonable accommodations may be granted because of 1) a qualifying medical condition or disability that makes getting the vaccine unsafe for the individual, or 2) objection on the basis of sincerely held religious beliefs and/or practices.
 

Supplier Diversity & Relationship Manager

📁
Manager & Professional
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EmblemHealth
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  • Oversee the development of a Supplier Diversity and Relationship Management Program: implement and manage a process for supplier performance management; leverage best practices and market intelligence to define relevant and effective performance measures.
  • Evaluate supplier performance and risk against set criteria including SLA’s and KPI’s; introduce and implement performance and risk management plans where necessary.  Manage supplier scope changes; evaluate and recommend appropriate methods to resolve disputes.
  • Identify opportunities with suppliers to gain a competitive advantage and deliver added value to both parties.
  • Implement and lead Emblem Health’s Supplier Development and Diversity program.
  • Set goals, monitor, and report on the organization’s supplier diversity spend.

Responsibilities:

  • Supplier Diversity Management: Assess diverse supplier spend and ensuring that targets and metrics are established, tracked, reported, and met; design and execute the enterprise supplier diversity strategy ensuring alignment with internal and external key stakeholders (including diverse suppliers) to execute the supplier diversity strategy.   
  • Function as the Emblem Health representative for all supplier diversity efforts (serve on boards & committees, participate in activities and events, etc.).  Partner with and develop relationships with third party organizations including the pursuing of and fostering new relationships with diverse vendors.
  • Performance & Risk Management: Evaluate supplier performance and risk against set criteria including SLA’s and KPI’s. Review supplier performance reports to identify and drive optimization opportunities; evaluate opportunities to incentivize contract delivery and continuous performance improvement; contribute to key negotiations with internal and external stakeholders and suppliers with use of value for money criteria such as pricing / costs, quality, timescales, quantities, innovation.
  • Oversee SMART targets to review supplier performance and processes in line with contractual SLAs / KPIs and to ensure quality measures are being met.
  • Review risk mitigation plans to drive supplier performance; recommend options with supplier disputes, escalation and problem resolution; provide oversight for SRM process and ensure efficient execution by Procurement Operations 
  • Strategic partnering: Identify opportunities with suppliers to gain a competitive advantage and deliver added value to both parties; build strong and sustainable partnerships with key suppliers of Emblem Health
  • Segmentation: Undertake supplier segmentation analysis based on risk and value; oversee supplier segmentation analysis across the organization based on risk and value, to drive supplier management plans for leadership & governance decisions; identify sources of competitive advantage and create plans with stakeholders across the organization to achieve enhanced added value with suppliers
  • Audit & Compliance: Perform supplier audits to actively review and measure supplier compliance; recommend appropriate remedies that can be taken with suppliers that may have committed breaches.  Review supplier audits and oversee appropriate supplier remediations, recovery plans and compliance implications.
  • Provide a holistic view on the performance of suppliers across specific business units, spend categories, and across EmblemHealth; provide recommendations for decision via Governance Committees regarding all extensions and terminations.
  • Project & Portfolio Management: Manage projects and a portfolio or activities to deliver strategic goals; identify benefits across the procurement function and within the Supplier Diversity & Relationship Management areas. 
  • Ensure benefits are being proactively reviewed, monitored, managed, realized and communicated; and value for savings are being delivered.

 

Requirements:

  • Bachelor’s Degree in Business, Finance, Supply Chain or related field required
  • 5 - 8 years of relevant experience in positions of progressively increasing responsibility, ideally in healthcare or related industry required
  • Experience of procurement environment and managing suppliers, ideally in healthcare or related industry required
  • Ability to train and champion the supplier relationship and diversity programs to both internal and external partners required
  • Track record successfully working with internal and/or external stakeholders to manage the performance and benefits of supplier relationship management required
  • Experience with developing and implementing metrics and analytics required
  • Proven track record of developing, maintaining, and enhancing relationships in the supplier diversity community and involvement with national or local chapters of major diversity organizations (e.g. NMSDC, WBENC, etc.) preferred
  • Excellent communication skills (verbal, written, presentation, interpersonal) required
  • Proficient with MS Office (Word, Excel, Powerpoint, Outlook) required
  • Demonstrated track record of success leading major strategic sourcing and supplier management programs across a range of indirect/professional services categories required

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